Effective date: September 21, 2026
Fulfillment Model
Orders are placed on our separate online store websites, not on this company website. Products are sourced from third-party suppliers and manufacturers. Depending on the product and supplier, an order may be packed and shipped directly to the customer by that supplier under a dropshipping model. FLIP BM MARKETING LLC manages the customer-facing order relationship and fulfillment coordination.
Processing and Delivery Estimates
Standard order-processing times and estimated shipping times are pending administrator confirmation. Any estimate presented with an order is not a guarantee and may be affected by supplier availability, destination, carrier delays, weather, customs, and other circumstances outside our control.
Shipping Areas and Charges
Supported shipping destinations, methods, and charge rules are pending administrator confirmation. Available options and charges, where applicable, should be shown before an order is completed.
Tracking
Where tracking is provided by the applicable supplier or carrier, we will make that information available to the customer. Tracking systems are operated by third parties and may take time to update.
Address Accuracy
Customers are responsible for providing a complete, accurate delivery address. Contact us promptly if a correction is needed. Changes cannot be guaranteed after an order enters fulfillment.
Delays, Loss, and Delivery Issues
Contact us with your order number if tracking is unavailable, an order is materially delayed, or a shipment appears lost or damaged. We will review available records and coordinate with the supplier or carrier as appropriate.
International Orders
International availability and responsibility for duties, taxes, brokerage fees, and customs compliance are pending administrator confirmation and must be disclosed before international ordering is enabled.
Contact Us
Questions about this policy may be sent to info@flipbm.com, by telephone at +1 (315) 355-6974, or by mail to 1209 MOUNTAIN ROAD PL NE 6642 ALBUQUERQUE NM 87110. Support is available Monday to Friday, 9:00 AM–6:00 PM (US Mountain Time).